Smartsupp
Financials
Estimates*
EUR | 2015 | 2019 | 2020 | 2021 | 2022 | 2023 |
---|---|---|---|---|---|---|
Revenues | <1m | 1.1m | 2.2m | 2.9m | 2.4m | 4.4m |
% growth | - | - | 100 % | 33 % | (17 %) | 80 % |
EBITDA | - | - | - | - | <1m | - |
% EBITDA margin | - | - | - | - | 7 % | - |
Profit | <1m | - | - | - | <1m | - |
% profit margin | 5 % | - | - | - | 1 % | - |
Source: Dealroom estimates
Date | Investors | Amount | Round |
---|---|---|---|
$100k | Seed | ||
* | $410k Valuation: $2.8m 15.3x EV/LTM Revenues | Seed | |
Total Funding | $510k |
Recent News about Smartsupp
EditSmartsupp.com is a company that specializes in providing live chat and chatbot solutions aimed at enhancing customer engagement, loyalty, and brand building. The company operates in the customer service and customer relationship management (CRM) market, targeting businesses of all sizes that seek to improve their customer interaction and satisfaction. Smartsupp's core product is a live chat platform that allows businesses to communicate with their website visitors in real-time. This platform is customizable, enabling users to tailor automatic messages, manage online and offline times, and organize teams effectively.
The business model is primarily subscription-based, offering various pricing tiers to accommodate different business needs. Revenue is generated through these subscription plans, which provide access to different levels of service and features. Smartsupp also has an affiliate program, further expanding its revenue streams by incentivizing partners to promote its services.
The company serves a diverse client base, ranging from small startups to large enterprises, across various industries. By offering a lightweight, smart, and fast live chat solution, Smartsupp helps businesses convert more visitors into customers, improve visitor engagement, and increase customer loyalty. The platform's ability to integrate with both iOS and Android apps ensures that businesses can maintain high levels of customer service across multiple channels.
Keywords: live chat, chatbot, customer engagement, customer loyalty, brand building, CRM, real-time support, customizable platform, subscription-based, affiliate program.